Each of “Cubbyhouse Childcare Australia” Centres have been, or are currently undergoing accreditation with the National Childcare Accreditation Coucil (NCAC).
The main objective of accreditation is to ensure that children who attend a child care service have stimulating, positive experiences and interactions that help their development. The NCAC achieves this by measuring the quality of care that a service provides and to identify any areas for improvement.
As part of the accreditation process, the Centre will have a visit from a Validator, and during this time they will observe all aspects of our services within eight (8) quality areas.
Quality Area
Quality Area 1. Respect for children
Staff foster self esteem and confidence in children.
Staff respect the diversity of children’s backgrounds and abilities and accommodates the individual needs of each child.
Children are treated equitably.
Quality Area 2. Staff interactions and relationships with children
Staff communicate effectively with each other and display professionalism, teamwork and mutual respect.
Staff create a responsive and inclusive atmosphere and relate to children in a warm and friendly manner.
Staff guide children’s behaviour in a positive way
Quality Area 3. Partnerships with families and community links
The service is responsive to the interests of families and encourages participation in the operation of the service.
The service actively seeks to build links with community.
The service is responsive to diverse community needs.
Quality Area 4. Programming and evaluation
Programs reflect a clear statement of service philosophy and a related set of service goals.
Programming caters for the needs and abilities of all children.
Staff work collaboratively with the children to plan and implement experiences.
Programs are evaluated regularly.
Quality Area 5. Play and development
Programs encourage children to initiate and participate in play and recreational experiences.
Programs support physical play.
Programs support the development of life skills.
Programs support creative and aesthetic development.
Quality Area 6. Health, nutrition and well-being
Balanced and healthy eating is promoted by the service.
Staff implement effective and current food handling and hygienic practices.
The service acts to control the spread of infectious diseases.
The service plans to meet the individual health requirements of children.
Quality Area 7. Protective Care and Safety
The service has effective policies and procedures on protective care.
The service promotes a safe environment for both children and staff.
The service promotes occupational health and safety.
Quality Area 8. Managing to support quality
Management ensures the service operates within relevant legislation.
Management and staff support each other and communicate effectively.
Management has effective strategies for communicating with families.
Management has effective recruitment, orientation and induction processes for staff.
Management provides and facilitates professional development opportunities for staff.
Management ensures that grievances and complaints procedures are adhered to.
Levels of Quality
Currently there are four (4) levels of quality assessed by the NCAC
